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Change in circumstances

Changes to your benefits?

If you get Pension Credit, Income Support, income-based Jobseekers Allowance or income related Employment and Support Allowance let us know when:

  • your circumstances change and you stop receiving one of these benefits
  • you change your address
  • anyone moves in or out of your property
  • your non-dependant has a change in circumstances
  • you stop receiving Child Benefit for any of your children
  • your rent changes, unless you live in a council property
  • your capital exceeds £16000.00, unless you receive Guarantee Credit

If you get Pension Credit tell the Pension Service about any change in income or capital for you or your partner. They will then notify us if the change affects your entitlement to Pension Credit.

If you get Income Support, income-based Jobseekers Allowance or income related Employments and Support Allowance tell the Department for Work and Pensions about any changes in income and capital for you or your partner. They will assess your entitlement to Income Support or income-based Jobseekers Allowance based on the new information you supply.

Other changes

If you don’t get one of these benefits let us know when:

  • there is a change in income or capital for yourself or your partner
  • disability Living Allowance ends for a member of your household
  • you change your address
  • anyone moves in or out of your property
  • your non-dependant has a change in circumstances
  • you stop receiving Child Benefit for any of your children
  • your rent changes, unless you live in a council property

If you are unsure whether we need to know about a change in circumstances please ask for advice at one of our Customer Service Centres or telephone 0345 2000 101.

Remember failure to report changes promptly may result in a large overpayment that must be paid back to us.

Notify us of any change

If your circumstances have changed please complete our online form.

Please report changes as soon as possible so that you continue to receive the correct amount of Housing Benefit and Council Tax Support. If you don’t report changes within a month you could lose some of your entitlement. 

Contact us:

Email: benefits@northtyneside.gov.uk
Telephone: 0345 2000 101

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