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Insurance claims

Insurance details

North Tyneside Council is insured with Zurich Municipal.

Policy Number: QLA-08G033-0193 

Portal ID: C00108

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Damage to personal property

If you believe you have suffered damage to your property as a result of negligence by the Council please complete a property damage claim form.

You will also need to provide two estimates of the value of the item and/or any work required to make good the damage.

 

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Motorway and highway incidents

If you believe you have suffered damage to your vehicle as a result of negligence by the Council please complete a property damage claim form above.

You will also need to provide two estimates of the value of the item and/or any work required to make good the damage along with copies of evidence of your car ownership, car tax, and MOT certificate.

Where it is necessary for you to make an immediate repair, e.g. replace a tyre, we also require you to retain the damaged item for inspection by ourselves or our insurance company, claims may be invalidated if items are disposed of and/or destroyed.

Personal injury

If you have suffered a personal injury you can write in to the Claims and Insurance Team (please do not use the claim form).

Details must include your full name, date of birth and national insurance number.

Please provide a full explanation and details of the incident that has occurred and any damage suffered, it is important that you provide the precise location of the incident and the date and time, along with photographic evidence where possible.

We must protect the public funds we handle so we may use the information relating to your claim, to prevent and detect fraud. We may also share this information, for the same purposes, with other organisations, which handle public funds.

All correspondence should be sent to:

North Tyneside Council
Claims and Insurance Team
Quadrant (East)
The Silverlink North
Cobalt Business Park
North Tyneside 
NE27 0BY

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