Coronavirus (COVID-19)

Latest government guidance - Living with Covid Plan

On 21 February, the Prime Minister set out the next steps for living with COVID-19, as part of the Government’s plan to manage the virus like other respiratory illnesses. You can read the full Living with Covid plan on the Government’s website here.


Vaccinations - including boosters

There are a range of ways to access your first, second or booster vaccines in North Tyneside, find out more using the link below.

Latest information on vaccinations in North Tyneside


Covid testing from 1 April

The Government has released information about who can access free COVID tests from 1 April. Read more here.  

North Tyneside Covid-19 Outbreak Control Plan

A plan that aims to prevent any future localised outbreaks of coronavirus in North Tyneside and also manage any new spikes of infections has been published.

You can find that plan here.

Support for residents

Employment and financial support

Find out about work and financial support from the government.

Employment and skills

Find out more about how our Employment and skills team can help you.

Support for local businesses

The Government has announced a number of measures to support businesses and their employees during the coronavirus (Covid-19) pandemic.

With the support of North Tyneside Business Forum we have put together have put together some guidance, FAQs & links to the Government website in an easy to access format

Further information on the support for businesses can be found on the website

Practical Business Advice & Support

For enquiries regarding Covid-19 business support, please email A member of the team will respond to you during the working hours 9am-5pm.

The Business Recovery Programme is also providing Quick-access, free and practical hands-on support for North Tyneside businesses to aid their recovery from the COVID-19 pandemic more information can be found on the Business Support page.

Financial support for businesses

On 30 December the Government published its guidance following the announcement of 21 December, 2021, of a further £1 billion of support being made available for businesses.

Grants of up to £6,000 for eligible businesses are those offering in-person services in the hospitality, leisure and accommodation sectors.

For more information visit our business support page here

To be notified of future business support & grant schemes, please register to become a member of North Tyneside Business Forum

Outbreak Support Fund

This grant is aimed at businesses affected by staffing shortages due to an outbreak of Covid-19. Eligible businesses must have premises that are normally open to the public and a minimum of 3 staff.

Detailed criteria and online application form

Taxis - Additional Restrictions Support Grant

Unfortunately, all of our business grant schemes are now closed as they have been fully allocated or are beyond the closure dates set by Government. Although we hope to, at this stage we have not yet received any ARG top-up funding from the Government. If further funding is received, this will be 100% allocated to delivering support to businesses in North Tyneside prior to March 2022.

We will continue to work within the parameters of the fund, the changing landscape and the wider business community to understand where it is best placed. We cannot comment on other local authorities grant schemes.




Info for Adult Social Care customers and providers

Personal Protective Equipment (PPE)

Personal Protective Equipment (PPE) - Urgent Needs

An increase in demand for both PPE and non-PPE products has put the supply chain under significant pressure. 

It is important that usage of PPE equipment across all sectors is in line with the following guidance: Gov.UK national guidance. 

New PPE Portal

The Department for Health and Social Care (DHSC) has put in place a PPE Portal allowing Healthcare providers to order from a central inventory. The PPE portal can be used by social care and primary care providers to order and receive critical coronavirus (COVID-19) personal protective equipment (PPE). The Portal can be accessed below:

Who Can Use the PPE Portal

You can only log in and place an order if you have received an email invitation to register. The PPE portal can be used by:

  • GPs
  • residential social care providers
  • domiciliary social care providers
  • pharmacies
  • dentists
  • orthodontists
  • optometrists
  • children’s care homes and secure homes
  • children’s residential special schools

If you’re a provider in one of these categories, your invitation to register will be sent to your email account registered with Care Quality Commission (CQC), NHS Business Services Authority (BSA), NHS England or the Medicines and Healthcare products Regulatory Agency (MHRA).

When to Use the PPE Portal 

The PPE portal is an emergency top-up system.

You should continue using your business-as-usual and wholesaler routes to access PPE. You should only use the PPE portal for additional PPE if needed and quantities available to order are set out on the website.

National Supply Disruption Response (NSDR)

The National Supply Disruption Response 24/7 helpline 0800 915 9964 is still available if you are not able to get PPE from your usual sources. This is a freephone number in the UK. They may be able to supply emergency and small kits, for example 100-200 units of each type of PPE.

You will need to supply the following information during your call:

  • name, email and telephone number of the requestor
  • name, email and telephone number of a contact for the next 24 hours (for example out of hours cover if the original requestor will be unavailable)
  • delivery address, including postcode; and named contact for receiving deliveries
  • confirmation that your organisation can receive the delivery outside of normal business hours 
  • number of COVID-19 patients being treated (confirmed and suspected) 
  • number of beds in your organisation (if appropriate) 
  • details of your current stock situation
  • how long your current PPE stock provides cover for (for example less then 24 hours; one to two days, or more than two days) 
  • which products you are requesting and in what quantity

The NSDR is focused on fulfilling emergency orders, for example orders required in less than 72 hours. They do not have access to the full lines of stock but they are able to mobilise small priority orders quickly. 


Related documents

Support and resources to help children, young people, carers and their families

We recognise that children and young people with Special Educational Needs and Disability (SEND) and their parents/ carers are facing numerous challenges as a result of Coronavirus (Covid-19). This document is intended to explain what support is available on a local level to children, young people, carers and families and to offer resources to support children, young people and their families during this time.

Related documents

Information in other formats and languages

You can find the most up to date Government advice at – this information is published in html format suitable for use with screen readers.

Information on coronavirus in additional formats and languages

The Government has published:

Easy read guides on:


Guidance in other languages including: Arabic, Bengali, Cantonese, Mandarin, French, Gujarati, Polish, Portuguese, Punjabi and Urdu:


The government has also published COVID-19: migrant health guide


Additional information in other languages is also available from:


However the Covid-19 information provided by is the most up to date.


For guidance and information in British Sign Language (BSL):


For blind people and people with sight loss:


The Royal National Institute for the Blind (RNIB) is publishing Covid-19 news and guides .


The RNIB has also published Covid test kit instructions and Covid Test Kit instructions in digital braille


Large print publications: