It is your responsibility to ensure that you renew your permit before the current permit expires. If the driver displays an out of date permit they may receive a penalty charge notice.
If your details are unchanged then the quickest way to renew your permit is by using the online facility. Click on this and insert your existing permit number, your name, address and a contact telephone number. Once you submit the application a message will appear at the top of the screen to confirm that the application has been received. This facility can be used for free and charged permits.
We cannot process applications immediately. Allow 20 working days for your application to be processed. Once you have submitted your Renewal Application you can contact Parking Control on telephone number 0191 6432121 to request a temporary code. The temporary code lasts a maximum of 21 days. If you have still not received your permit by the twentieth day then you are free to contact Parking Control to request a further temporary code. Please note that a temporary code will not be provided if Parking Control have not received a Renewal Application or the property is not eligible for a permit within the Traffic Regulation Order.
All applications are dealt with in datal order. If your permit is charged then an officer will contact you by telephone to take payment from your credit/debit card before your request can be processed. Please provide an e-mail in the form below if you require an electronic receipt for the payment made.
If you do not have direct access to a computer then please go to one of the council's customer service centres.