Contact Planning

Updated contact information COVID-19

We are working to deliver planning services during the COVID-19 outbreak.  Although some restrictions are being lifted, in line with Government advice, staff continue to work remotely and are not attending face to face meetings unless absolutely essential.  This means that our planning reception service remains suspended and you are currently requested not to visit our offices at Quadrant.  You contact us by email using or leave a message on our general phone line (0191) 643 2310.  If your call relates to an application, you contact the case officer directly by phone or email.  The general phone line is checked daily for messages and we aim to return calls during the usual service times as set out below:

Monday and Thursday from 1pm until 5pm

Tuesday and Wednesday from 8.30am until 1pm

Friday from 1pm until 4.30pm


If you wish to report a breach of planning control, you can contact the enforcement team via or (0191) 643 2150.

Please be assured we are doing everything possible to maintain a ‘normal’ service but there may be some delays for which we apologise.

You can help us maintain services by using the online services to submit, view and comment on planning applications and contact us by e-mail rather than using the post.

View & Comment

Submit an application 

Arrangements have already been made to ensure that decisions can still be made on planning applications should the Planning Committee not be able to meet.  The meeting scheduled for 14 April 2020 has been cancelled and the speaking rights scheme suspended. Information about future meetings will be published online.  Thank you for your understanding and co-operation at this time.

General planning line

Call us on (0191) 0191 643 2310


Please contact the Planning Policy team for queries relating to the Local Plan, Supplementary Planning Documents and other strategic planning matters.  Email:

Please note any email attachments are restricted to 8 - 10MB


Planning Postal Address

North Tyneside Council, Planning, Quadrant, The Silverlink North, Cobalt Business Park, North Tyneside, NE27 0BY


General Line Availability


Day Times
Monday and Thursday 1pm to 5pm
Tuesday and Wednesday 8.30am to 1pm
Friday 1pm to 4.30pm

Visiting us

If arriving by car you should use Quadrant East car park entrance via The Silverlink North, NE27 0BY and report to Quadrant East reception


North Tyneside Council, Quadrant West, Second Floor, 2 Quicksilver Way, Cobalt Business Park, North Tyneside, NE27 0QQ


Our reception is available during these times.

Planning reception opening times
Day Times
Monday 8.30am to 1pm
Wednesday 1pm to 5pm
Friday 8.30am to 1pm

Planning enforcement and high hedges

Telephone: (0191) 643 2150

Please note any email attachments are restricted to 8 - 10MB