We are working to deliver planning services during the COVID-19 outbreak. We have limited office cover as a result of staff working remotely. In line with Government advice, to protect our customers and staff, we need to limit face to face contact, unless absolutely essential, for a period of time. As such, our normal planning reception service has been temporarily suspended. You can still contact us via email@example.com or, if your call relates to an application, you can call the case officer directly or you can leave a message on our general phone line (0191) 643 2310.
Please be assured we are doing everything possible to maintain a ‘normal’ service but there may be some delays for which we apologise.
You can help us maintain services by using the online services to submit, view and comment on planning applications and contact us by e-mail rather than using the post.
Search for, view and comment on planning applications with our Public Access website.
You can use the site at your local library and at the main reception at our office at Quadrant East.
Using Public Access
Public Access allows you to:
- search for planning applications (constantly updated each week)
- view associated documents, plans, application forms and decision documents relating to an application
- comment about applications
- check planning application progress
- view planning appeals and enforcement cases
- view property details
If you register as a user you can take advantage of additional features which will allow you to:
- track applications
- save searches
- get automatic updates
Comment on applications
Any written comments you make in relation to an application, by law, must be placed on the public application file. This means that your comments, together with your name and address will form part of the planning application documents and will be available for public inspection at our offices.
Your comments will also be published on our website (via public access). Prior to publishing online we will remove your name, any signature, email address, address and telephone number and any other personal information. You are encouraged to submit your comments via the online portal however, please ensure that you do not enter any of your personal information within the ‘Your Comments’ box when submitting your comments online, as this may result in your details appearing in the public domain without our knowledge.
Please note: Anonymous comments will not be taken into consideration, so please state your name, address and postcode. Your comments cannot be kept as confidential.
You must not make comments that could be viewed as defamatory or prejudicial. We will not publish these comments and they could result in action being taken against you.
North Tyneside Council
The Silverlink North
Cobalt Business Park
We accept comments up to the point when the application is determined, but it is best to submit comments as early as possible. We will not determine the application before the end of the publicity period. Any parties consulted will have a minimum of 21 days from date of consultation to respond. Details of publicity and consultation can be viewed on the web site.
If a householder planning application is refused and subsequently goes to appeal, any representations which have been made about the application will be forwarded to the Secretary of State and there will be no opportunity to make further representations.
We make every effort to make sure information on the site is accurate but it shouldn't be used as a substitute for carrying out a formal 'Land Charge Search'. Public Access provides details of planning applications from 1974 onwards and copies of submitted applications from November 2005.
Plans and applications are often amended. Please remember that if you print off a map there may be a newer version available at a later date.
At present the system does not allow searches to be carried out using multiple addresses or 'Land at...' such as 1-3 High Street.
Users will need to identify and search all of the properties / land parcels individually (i.e. 1 High Street, 2 High Street, 3 High Street etc) to make sure that the entire history is revealed. If you'd like a full planning history of the site please contact us. There may be a charge for this.