Due to workload demands, it can take some time for officers to consider and respond to an appeal to a penalty charge notice. The Council appreciate that this delay can be stressful for motorists.
If you think your penalty charge notice is unfair, we can help you decide whether to appeal it.
• call our automated helpline for guidance on 0191 743 0012; or
• chat online with our chatbot
Both are available 24 hours.