Due to workload demands, it can take some time for officers to consider and respond to an appeal to a penalty charge notice. The Council appreciate that this delay can be stressful for motorists.
For the first time, motorists who feel that a penalty charge notice has been issued unfairly and are considering making an appeal can check in advance the likely outcome and if they choose to appeal, the type of evidence required to consider it further.
The interactive system learns from users, understands parking and knows the councils’ policies. Which means motorists can get on-the-spot answers and advice, saving them time and stress.