Report anti-social behaviour

Introduction to anti-social behavior

North Tyneside is one of the safest metropolitan boroughs in the country. The authority has a fantastic working relationship with Northumbria Police and together we strive to make our borough a place where everyone feels safe and comfortable in their own homes and in our public spaces.

To help us keep our communities safe and secure, it's vital that we receive your reports and concerns, these reports will be treat in confidence and an officer will be on hand to guide you through the process of dealing with ASB. Please also view our summary ASB policy and procedure available on this webpage.

To report anti-social behaviour:

  • Come in and talk to us
  • Call us on 0345 2000101
  • Call the police non-emergency hotline on 101 (In an emergency always call 999) 
  • Use one of the forms below

Our policy

Here you can read our summary statement of our ASB policy.

To request a full copy of our ASB policy and procedure please email

Our ASB policy and procedure is currently under review.

Related documents

Community Protection Team

Our Community Protection team lead on complex cases of ASB. Their work is both enforcement and preventative based they also take enforcement action through its legal process. The team work closely with key partners such as;

  • Northumbria Police
  • Elected Members
  • Youth Offending
  • Tyne and Wear Fire Brigade
  • Local schools
  • and many more

Follow our work on social media

The Community Protection Team are now on Twitter, there will be regular updates on work going on in your community

Follow us: NTC_ASBTEAM

What's crime like in my area ?

North Tyneside Council works hard to have a positive effect on dealing with crime in the borough . If you want to know more about crime and policing in your area check out this link

Report it

Reporting the incidents to us is the first step to hopefully finding a suitable resolution to your concerns, filling the form in and including your contact details means that the investigating officer can work closely with you  and keep you updated with progress.

If we receive an anonymous complaint of anti-social behaviour, we shall investigate where possible. However we could be limited to what action we can take as we may require additional information, nor shall we be able to provide any feedback to the complainant. 

If contact details are provided, we will not disclose this information without explicit permission from the complainant. We will respond within three working days explaining any actions that we may take and offering advice where appropriate.

Would you like to supply your details?
Your details (optional)
About the incident

By supplying contact details you accept the council may contact you regarding this matter. Your personal details will not be passed on to any third party without your consent.

How to use the Community Trigger

What is Anti-social behaviour?

Anti-social behaviour (ASB) covers a lot of different types of behaviour and can affect people in many different ways.

For the purpose of the Community Trigger, ASB means behaviour causing or likely to cause nuisance, annoyance, harassment, alarm or distress to any member of the public or which may have a detrimental effect on someone’s quality of life

What is a community Trigger (ASB Case Review)?

A Community Trigger (also known as an ASB Case Review) is an important statutory safety net for victims and communities experiencing ASB, to request a review of their ASB case and to bring agencies together to take a joined up, problem solving approach to find a solution for the victim(s).

An activation should be made where the Threshold is met and where victims are unsatisfied with the response they have received from the relevant agencies.

In essence, the Community Trigger process is designed to put victims at the heart of the case investigation process and for agencies to ensure you feel supported and listened to.


In Northumberland, Tyne and Wear, the threshold to activate a Community Trigger is:

  • At least three qualifying complaints have been made about anti-social behaviour in the past 6 months and/or;
  • The victim(s) of ASB are considered to be ‘high risk'

How to Activate a Community Trigger?

In Northumberland, Tyne and Wear, Community Trigger activations across all of the 6 Local Authorities are coordinated by the Northumbria Office of the Police and Crime Commissioner who will:

  • Acknowledge receipt of your Community Trigger request
  • Contact you to discuss your case and obtain further information
  • Liaise with the relevant Community Safety Partnerships
  • Share information with agencies who are responsible for managing anti social behaviour
  • Record and publish relevant data relating to Community Trigger activations

If you meet the threshold for the Community Trigger you can contact the OPCC to raise a request in the following ways:

Online form
Telephone: (0191) 221 9800

Community Trigger Activation
Office of the Police and Crime Commissioner
Victory House
Balliol Business Park
Benton Lane
Newcastle upon Tyne
NE12 8EW

Publishing data about the Community Trigger.