MIS Support Team

We're delighted to announce that the team is now fully accredited in both Arbor MIS and Arbor Finance support, and recently won Arbor’s Best Newcomer Award! 

Check out our Spring 2025 MIS Support Service Newsletter below

As part of our commitment to continuous service improvement, and in response to requests from schools for easier access to information, you can now access updates, notices, relevant links and guidance in more ways - this webpage, the MIS Wiki on Education Services Online and the new termly newsletters.

As ever, we welcome your feedback and suggestions.

What's New - School Census 2024/25

Early Years - Expanded Hours, Early Years Pupil Premium Receipt, Early Years Pupil Premium Basis for Funding and Disability Access Funding have been extended to include children from 9 months old. See the full census guidance on the MIS Wiki for further information.

Childcare Information - Spring Census 2025 will collect the following childcare information:

• If a childcare place is available for every parent who wants one
• If the before school childcare provision is open from 8am or earlier
• If the after school childcare provision is open to at least 6pm
• If holiday and under 5s childcare provision offers childcare covering 8am to 6pm

School Census - Dry Run

The census dry run will be available in Arbor two weeks before census day (16 January). If you'd like to start your census return early with support, Arbor schools can come along to one of the optional Census Dry Run workshops in early January.

SIMS schools can also generate a dry run before census day, if you'd like support with this please log a call.

Full census guidance is now available on the MIS Wiki on Education Services Online. 

Financial Year End - Arbor Finance and FMS

As the end of the financial year approaches, it’s essential that you carry out procedures to ensure the smooth transition of accounts from the current year into the new financial year. This will involve the processing of orders, invoices, income, petty cash, etc.

We recommend that you start reviewing your purchase orders and invoices, clearing commitments and contacting suppliers for invoices and outstanding supplies by the end of February. Please also check any end of year procedure deadlines that may be set by your Local Authority or Trust/Senior Management Team.

Now available to book via the Education Services portal.

The following workshops are now available to book, see the full training calendar for details of which workshops can be joined in the training room and/or online:

• School Census Dry Run workshops for Arbor schools.

• School Census workshop for SIMS schools 

• School Census workshops for Arbor schools

• Upload Census to Collect workshop - Arbor and SIMS schools.

• Managing Pupil Profiles Essentials 

• Finance Essentials Sessions 1 and 2

• Personnel Essentials

• Attendance for Admin Users Essentials 

• Attendance Reporting and Analysis

• Custom Report Writer

• Housekeeping and Data Checking

This section will be updated with further training sessions, workshops and webinars as they are scheduled.  If you require any training or support that is not yet scheduled, please log a call and we will add it to the schedule if capacity allows.

If you experience any issues booking sessions, please log a call by emailing IT.help@northtyneside.gov.uk or calling 6435444.

School Census Day – Thursday 16 January 2025

Online and classroom-based workshops will be available to support you in completing and uploading this return. Guidance and further information is available on the MIS Wiki. 

If you missed the last ESS demo, they repeated this on Thursday 14th December

See the slides below to learn more about SIMS today, SIMS in the cloud, and SIMS Next Gen. 

You can also watch the recording from the session on the Wiki

ESS Demo delivered by:

Michelle Armstrong: Head of Customer Engagement

Helen Thompson: Pre-sales consultant