The Tenancy and Financial Support team are able to provide support to council tenants to improve their financial circumstances and sustain their tenancy. The service is completely confidential, and all information requested below will be used to contact the individual and provide the correct level of tailored support.
Support
Our team are there to support you when you're struggling, and can help in offering support and advice for a number of situations where our tenants may be struggling financially. Whether it is...
- Help with benefits
- Help with council tax
- Struggling to pay energy bills
- Debt
- Struggling financially
- Water rates discount (may be available where household annual household income is less than £23,933)
If you, or someone you know, could do with some support, please do get in touch with us. You can contact the team at Tenancyandfinancialsupport@northtyneside.gov.uk, phone them at 0191 643 7815 or complete the online form below and a member of the team will be in touch with you.
Tenancy and Financial Support form
Better Off Calculator - Policy in Practice
Residents can complete a benefit entitlement check independently using the Better Off Calcultor below.
If you need any further support to complete this, you can contact our teams who will be happy to help.