Business support

Advice and financial assistance

North Tyneside Council's Business and Enterprise Team is committed to delivering a comprehensive programme to support your business. We offer general advice and guidance on wider available support for your business as well as business start-up advice, recruitment and training support, financial guidance, and assistance with locating premises. 

All business people, regardless of how much experience you have, benefit from someone to talk to about general business issues. If you are looking to expand or need advice on how to grow, we can help you achieve your objectives. We will listen to you and offer advice.

Email: | 0191 643 6409

Business Start-up

The Business Factory can help you to explore your abilities and look at the reality of starting a business.

Our team of advisers can work with you free of charge to build skills, provide expert knowledge to enable you to start a business. Services offered by the Business Factory include:

  • guidance with your business plan
  • help to find ideas and support to turn your passions, interests and skills into a business
  • business ideas - there are hundreds listed on The Business Factory website

Whatever stage you are at with your business idea, from just thinking about it, to being ready to start, our advisers will help.

Telephone: 0191 643 6409

Visit the Business Factory website.

North Tyneside Business Forum

North Tyneside Council also support the North Tyneside Business Forum as the lead peer to peer support organisation for the business community in North Tyneside, encouraging economic growth, employment, sustainability and corporate responsibility.

The Business Forum is managed by a group of local business people from across all sectors that have the needs of the local business community at heart. It's their committed aim to support all North Tyneside companies from the very smallest micro-business to the largest.

To be notified of future business support & grant schemes, please register to become a member of North Tyneside Business Forum. 

Visit the Business Forum website   


Green and Environmental Support

North Tyneside Council recognise the impact of the rising cost of living on businesses across the borough. Although the Council cannot help with rising costs, energy bills, supply chains etc for businesses, there are a number of resources, support and in some cases grants available to assist your business to reduce its carbon footprint and become more sustainable.

Grants, support and resources.

You can also learn more about North Tyneside Council’s aim to achieve carbon net zero by 2030 here.

Energy Bill Discount Scheme (from 1 April 2023)

From 1 April 2023, the Government will introduce the Energy Bill Discount Scheme for non-domestic customers, including businesses, the voluntary sector, and the public sector (such as schools and hospitals). This is to help protect them from rising energy costs. More information can be found here

In partnership with Bryce Energy Services, we have produced the below explainer video

Town Centre Business Support

Members of the Business & Enterprise team regularly attend town centre Chamber meetings in North Shields, Wallsend and Whitley Bay. We can support your town centre business with advice on property, vacancy rates and footfall figures.

Wallsend Town Centre

Funded by the North of Tyne Combined Authorities Town & High Street Fund, a dedicated Business Liaison Officer will listen to and offer advice on issues such as how to access finance, employment issues and marketing whilst being able to liaise with internal departments such as planning, highways and waste; to businesses in Wallsend Town Centre.

Contact | 0191 643 3888

North Shields Cultural Quarter

Generator North East, in partnership with North Tyneside Council, are delivering bespoke business support for Cultural & Creative start-ups and existing businesses within or looking to locate in the North Shields Cultural Quarter with diagnostic / business reviews, advice on structures, funding & Bid-writing support, business planning and adaption.

If you are based within or looking to locate within the North Shields Cultural Quarter, contact

You can find out more about a Grant Fund for businesses within the Cultural Quarter, and a call for Event proposals here 

Wallsend & North West Shop Front Improvement Scheme


This grant is aimed at supporting businesses in Wallsend Town Centre, and the North West ward boundaries; to invest in the external appearance of their commercial premises and encourage future business growth. 

This grant is for any retail unit with a ground floor shop unit or doorway access / signage for an upper floor commercial premises, which is accessible to the public; based within the Wallsend town boundaries or North West ward boundaries as show in appendix 1 of the criteria document. 

This scheme is funded by the North of Tyne Combined Authorities Town & High Street Fund. 

PLEASE NOTE: Grants will be paid in arrears, directly into a business bank account in one instalment, on receipt of proof of purchase and completed monitoring form.

Before submitting an application, please ensure you have 2 quotations (from a qualified tradesman where appropriate) for all proposed project expenditure, including one from a tradesman based within the borough of North Tyneside. 

Apply for the grant

Related documents


Support to navigate all of the available support

Our Business Development Officer Vanessa Murphy can help guide you through all local, regional & national support available, matching you with the most appropriate connections to help you grow your business.

Contact |  0777 9303805