Coronavirus - dedicated business support
With the current Coronavirus (COVID-19) crisis, many people are facing some uncertainty in both their personal and business lives.
The Government has announced a number of measures to support businesses and their employees during the coronavirus (Covid-19) pandemic.
We have put together have put together some guidance, FAQs & links to the Government website in an easy to access format. We understand that there are concerns about how businesses will function throughout the Covid-19 crisis. This can be accessed here.
To support our services, our friendly business advisers from the North Tyneside Business Factory have joined forces with us and are on hand to help with anything not listed on this website.
Business Support Helpline
0191 516 6699
An experienced business adviser will be available between 9am and 5pm. Messages will be taken out of hours and an adviser will get back to you as soon as possible.
A number of short videos to help businesses reopen from 12 April 2021 have been created and can be viewed here.
Local and National Restrictions Support Grants
North Tyneside Council are currently delivering National Lockdown grants, on behalf of Government for the period 16 Feb – 31 Mar 2021 (extension of National Lockdown 3 payments).
These grants are to support businesses with fixed commercial property costs which have been legally forced to close during the various periods below, and those in the hospitality, leisure and accommodation sectors (or supplying businesses in these sectors) that were severely impacted by local restrictions and/or national lockdowns.
Applications for the Local Restrictions Support Grant payment from 15 February to 31 March will remain open until 31 May 2021.
Further information and an online application form can be found here
In the March budget, the Government announced the provision of further funding to support businesses through Restart Grants.
We have contacted all of businesses which have identified as likely to qualify for a grant to explain the process for claiming.
More information can be found here
Additional Restrictions Grant
The North Tyneside Additional Restrictions Grant is aimed at supporting businesses with fixed costs that are severely impacted by the pandemic; and are not eligible for the existing Local Restrictions Support Grants, Additional Restrictions Grant non-ratepayers and supply chain or Additional Restrictions Grant for Taxi Drivers.
Criteria and an application form can be found here
Business Recovery Programme
Quick-access, free and practical hands-on support for North Tyneside businesses to aid their recovery from the COVID-19 pandemic. Here are some examples:
- Build of a full e-commerce website for your business
- Video shoot to promote your business, products or recruitment campaign
- Software Development of tools for sales, CRM, Voice Over IP (VOIP) phone system and booking systems
- Advice and set up of Facebook, Twitter, Instagram & Google platforms and advertising
- Accounting system implementation
- Full sustainability review and recommendations
- Incorporating low carbon and renewable technology
- Business transformation & development
- Job rescue planning
- Supply chain support – ERP Systems etc
- Review of sales and marketing tools
- Management systems and cultural changes
- Spotting new opportunities and diversification
- Innovation development – user research/funding research
- New routes to market
- Customer profiling and mystery shopping
Please note, this programme does not provide cash grants.
Access this free Business Recovery support in 3 Steps
Click on the blue button below then follow these instructions (Note access is different depending on whether or not you’ve already registered for BusinessFactory.Online).
BRAND NEW TO IT? If you’re new to www.BusinessFactory.Online please:
- Click ‘signup’
- Set your type of business as ‘A Trading Business’
- Complete all information (tick Yes for Business Recovery programme) and ‘Update your details’
ALREADY REGISTERED? If you’re already on www.BusinessFactory.Online please
- Click ‘login’
- Click ‘edit profile’
- Tick Yes at Business Recovery registration question and ‘Update your details’
An advisor will then contact you to have achat about how you can make the most of the support and then make a start. Any queries, please email email@example.com
Advice and financial assistance
North Tyneside Council's Business and Enterprise Team is committed to delivering a comprehensive programme to support your business. We offer business start-up advice, recruitment and training support, financial guidance and assistance with locating premises.
All business people, regardless of how much experience you have, benefit from someone to talk to about general business issues. If you are looking to expand or need advice on how to grow, we can help you achieve your objectives. We will listen to you and offer advice on issues such as how to access finance, employment issues and marketing.
Restarting Business Safely
Our Public Health and Consumer Protection teams continue to be available to provide free advice and support to help businesses operate safely through the pandemic.
We can provide support to help to minimise the spread of COVID-19 to keep your colleagues and customers safe. We can also offer advice on workplace testing, action to prevent an outbreak and what to do if your business does experience an outbreak. We would also urge businesses with two or more cases to report them to our Public Health team. You can contact the team via firstname.lastname@example.org or by phoning 07813400000.
Our Consumer Protection team is also on hand to provide advice on the Government’s latest regulations, ensuring businesses are operating safely. Contact them via CorrespondenceUnit@northtyneside.gov.uk or call (0191) 643 7477. You can also find out more about the regulations from April 12 and advice via these videos, here.
North Tyneside Business Forum
North Tyneside Business Forum is the lead support organisation for the business community in North Tyneside; encouraging economic growth, employment, sustainability and corporate responsibility. Here to create a supportive network for businesses in North Tyneside and ensure local business is well connected and represented.
The Business Forum is managed by a group of local business people from across all sectors that have the needs of the local business community at heart. It's our committed aim to support all North Tyneside companies from the very smallest micro-business to the largest.
Telephone: 0191 643 6000
The Business Factory can help you to explore your abilities and look at the reality of starting a business.
Our team of advisers can work with you free of charge to build skills, provide expert knowledge to enable you to start a business. Services offered by the Business Factory include:
- guidance with your business plan
- help to find ideas and support to turn your passions, interests and skills into a business
- business ideas - there are hundreds listed on The Business Factory website
Whatever stage you are at with your business idea, from just thinking about it, to being ready to start, our advisers will help.
Telephone: 0191 605 3110
Recruitment - Kickstart Scheme
Kickstart is a new Government initiative that provides funding to employers to create 6-month job placements for 16-24 year olds on Universal Credit. Additional funding is available to employers to ensure the young person is fully supported and leaves the scheme prepared to enter work. You can find out more about the scheme here.
Employers who can offer 30 or more placements can apply directly to the Department for Work and Pensions (DWP). Those unable to offer 30 placements can apply through a Kickstart gateway.
The North of Tyne Combined Authority is our recommended Kickstart Gateway and we actively encourage you to register your interest with them here
If you would like to chat to someone about creating a position and whether it is right for your business, please contact the Employment & Skills team on 0191 643 2111 or email email@example.com.
Town Centre Business Support
Town Centre business support
Members of the Business & Enterprise team regularly attend town centre Chamber meetings in North Shields, Wallsend and Whitley Bay. We can support your town centre business with advice on property, vacancy rates and footfall figures.
Payments to Suppliers
Currently the Authority has the capacity to pay suppliers and we are not experiencing any issues. Staff are on-site who are processing and paying invoices as normal. As you will appreciate the situation is constantly changing and the Authority is taking steps to ensure that staff who are involved in the payment of suppliers are equipped to work agilely.
To avoid sending paper copies of invoices suppliers can e-mail directly to the Authority using this e-mail address:
Any payment queries can be sent to the same e-mail address.
For the moment and for the foreseeable future it is business as normal, however in common with all local authorities we will be guided by central government.
Exit from the EU
The following information is provided to assist North Tyneside businesses with the UK’s transition from the EU.
The UK left the European Union on 31st January 2020 and the transition period ended in December 2020.
Following the signing of the UK – EU Free Trade Agreement, there are new rules for businesses which came into force on 1 January 2021 which require immediate action
New rules apply to things like travel and doing business with Europe. Use the Brexit checker on the Government website to get a personalised list of actions for you, your business and your family.
It can be found here - https://www.gov.uk/transition
Central government has also introduced a Brexit imports and exports helpline to offer information about importing and exporting goods after Brexit.
Call the helpline to find out about:
- customs declarations and procedures
- duties and tariffs
- importing and exporting different goods
- transporting goods to and from the EU
- product safety regulations
Telephone: 0300 3301 331
Monday to Friday, 8am to 6pm
Brexit Support Fund
The UK Government has announced a £20 million SME Brexit Support Fund to help small and medium sized businesses (SMEs) adjust to new customs, rules of origin, and VAT rules when trading with the European Union (EU).
SMEs who import or export goods with the EU or move goods between Great Britain and Northern Ireland are encouraged to apply for grants of up to £2,000 for each trader to pay for practical support including training and professional advice to help them to prepare for the implementation of import controls which come into force from April and July 2021.
The fund will be administered by PricewaterhouseCoopers and will close to applications on the 30th June 2021 or earlier if all funding is allocated before this date. Information can be found here.
Local Department for International Trade (DIT) International Trade Adviser
Call the North East Hotline on 0345 136 0169 or use the link below
Get updates from DIT North East
Email us to sign up to our e-newsletter for monthly updates on sectors, international trade news, events and opportunities.
North East England Chamber of Commerce (Local DIT Delivery Partner) Contact
The North East Growth Hub
The Growth Hub Connectors are also available to talk through any Brexit issues.
Make an appointment or call 0191 561 5468
General Business advice for Brexit
Vanessa Murphy 0191 643 6401 | firstname.lastname@example.org
David Cunningham 0191 643 6406 | email@example.com