Community centre bookings

Before making a booking, please make sure that you read our terms and conditions.

1. The ‘Centre’ shall mean White Swan Centre, North Tyneside Council. Therefore the contract is made with North Tyneside Council. 
2. All bookings are considered provisional until a completed and signed Room Booking Form has been received by the Centre. If the Centre does not receive a completed booking form within 10 days the provisional booking will be withdrawn and the Centre reserves the right to re-let the facilities. 
3. All bookings with prior agreed credit facilities will be invoiced. 
4. All clients must inform the Centre not less than seven days prior to a booking – the number of people attending, along with final arrangements and details for the booking. Final arrangements will include start and finish times, room set-ups and equipment required. 
5. All invoices will be calculated within the scale of charges found in the pricing policy. All bookings must start and end at the agreed time. Any request for additional time at the beginning of a booking or any bookings running over the time stated on the booking form will result in additional charges. 
6. In the event of a non-arrival or cancellation within 4 working days of the event the full cost for room hire/refreshments will be charged. 
7. A refundable deposit of £30.00 will be taken for all party bookings. This deposit will be taken on the day of the booking and returned to the Client once the room has been inspected and passed by a member of the Centre’s staff.
8. The Council shall not be liable to the client, volunteer or employee of the Client or to any third party for any loss, cost, expense, penalty or damage incurred or suffered, including but not limited to any personal injury or death or damage to property, arising directly out of or in consequence of the User’s use of the centre and/or the User’s breaches of any Use Conditions. 
9. North Tyneside Council does not accept liability for loss or damage to personal effects belonging to the Client or their delegates, staff or visitors. 
10. The Client will be liable for all and any damage caused to any room, facility, furniture or equipment caused by acts or omissions of their delegates, staff or visitors. Where Multi media projectors are hired the loan is on the understanding that if the projector is returned damaged or broken then the hirer will be responsible for the repair or replacement. 
11. North Tyneside Council will not be liable in failing to provide facilities previously agreed, in the event that it is prevented from doing so by causes beyond its control. This will include but will not be limited to fire, flood, storm, civil disturbance or industrial action. 
12. Clients should at the start and end of their room booking report to the Centre’s reception where they will be given access to the room and information regarding Health and Safety for their booking.
13. Delegates, staff and visitors of the Client are required to comply with all health, safety, fire and general instructions issued. NB: White Swan Centre is a no smoking building in line with North Tyneside Council’s No Smoking Policy.