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Business rates explained

What you'll pay

You must pay Business Rates (National Non-Domestic Rates) on properties such as shops, offices and factories. Central government set the multipliers (the rates in the £) each year.

For 2019/2020 the multiplier has been set at 50.4p. Businesses qualifying for small business rate relief will pay a multiplier of 49.1p.

The Valuation Officer sets Business Rates based on the rateable value of the property. This is revalued on a regular basis.

The latest general revaluation took effect from 1st April 2017.

How to contact us about your Business Rates

By telephone: contact the Business Rates Team on tel 0191 6432365.

By email: send an email to

By letter to: NNDR / Revenues, Quadrant, The Silverlink North, Cobalt Business Park, North Tyneside, NE27 0BY