The Freedom of Information Act 2000 gives you the right to request information we hold.
Sometimes we may refuse to provide information, for example, if disclosure of the information could:
- breach confidentiality
- contravene the Data Protection Act 1998
- impact health and safety
- disrupt the effective conduct of public affairs
- harm the economy or commercial interests
- harm the environment
- interfere with law enforcement and investigations
If we decide to withhold information, we will tell you why and explain your rights of appeal.
Make an FOI request
Before contacting us, please check our disclosure log. Someone may have already made the same request.
Make your request in writing to:
Information Governance Team
Law and Governance
The Silverlink North
Your request must:
- contain as much information as possible
- include your name and contact details
You don't need to give a reason for requesting the information but you may need to pay a fee. If a fee applies we'll let you know. We have a duty to supply all requested information within 20 working days of you making the request unless it is exempt under the act. If your request is exempt we'll let you know.
If you are unhappy with our service
If you are unhappy with how we have handled your request for information, you can request an internal review no later than 40 working days after the date of disclosure.
Please see our comments and complaints section.