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Social Care

Support from the Children's Disability Team

Children’s Disability Team (CDT)

North Tyneside Children’s Disability team is a specialist statutory social work team who provide emotional and practical social care support to children aged 0-17 years. We provide support to meet the needs of children who have a substantial, permanent and/or severe disability which impacts on their daily lives. 

How to access support from the Children’s Disability Team

The Front Door Service provides access to all services for children and families in North Tyneside. All initial enquires, referrals and request for a Child in Need assessment contacting the Front Door Service, Tel 0345 2000 109

Support offered includes:

  • Support to access community based leisure activities
  • To provide parents and carers with a break in their caring role
  • Integrated working with Health (CCG) and Education (SEND) to promote the wellbeing of the child / young person
  • Working with children and families where behaviour presents as a severe challenge due to their disability
  • Support with adaptations via Paediatric Occupational Therapy team
  • Statutory social work in relation to Child Protection, Looked after Children and Children in Need
  • Assist children and young people during transitions including the transfer to adult services
  • Support into the home including domiciliary care
  • Short breaks during the day or night including after school clubs, specialist holiday activity provision

Related documents

Support from the Community Learning Disabilities Team

The Community Learning Disabilities Team provides an assessment service for people with a learning disability. The team can offer:

  • Assessment and care co-ordination
  • Independent supported living
  • Support for parents and families
  • Care management
  • Mental health assessment
  • Forensic services
  • Support for adults with learning disabilities and complex health needs.

Contact the Front Door Tel 0345 200 109

If you are already receiving support from the team and want to get in touch:


The Oxford Centre
West Farm Avenue
NE12 8LT.

Telephone: (0191) 643 7885  (social work) | (0191) 643 2487 (health)

Short breaks (Respite)

Short breaks benefit children and young people with SEND and their families. Children and young people are offered enjoyable experiences away from their primary carers to enhance their personal and social development, while parents, carers and families are provided either with a valuable break from their caring responsibilities, or help accessing activities and events with the young person. 

Short breaks can occur at different times – during the day or evening, overnight or at weekends. They can span a few hours or last a number of days. Short break support can be offered in various locations e.g. the family home, in community facilities or in a residential setting. The amount of time and services available depend on the needs of each child or young person. Short breaks have the benefit of:

  • Promoting the well-being of children, young people and their families
  • Helping young people and their families to prepare for adulthood.
  • Tackling social isolation
  • Developing friendship networks and community participation
  • Promoting personal development
  • Providing access to leisure facilities

 In North Tyneside Addison Street offers short breaks for up to 5 children and young people aged 8-17 years with disabilities. The service is based in a specially adapted property.

Heatherfield Mews Residential and Short Break Unit provides a home to 4 young people as well as providing overnight short breaks to 2 young people aged between 7 – 17 years who have a learning disability with additional complex needs.

The following organisations can also help families and carers to have a short break:


Consultation on changes to residential short breaks for disabled children

A consultation exercise has begun with the parents and carers of disabled children who use Heatherfield Mews and Addison Street residential short break services. The proposal is to move all residential short breaks to Addison Street.

Information has been shared with parents including at a number of consultation meetings - the slides from these sessions are available below.

A frequently asked question sheet has also been prepared and is available below. Please email any further questions or views to: The consultation runs until 30 April 2019.

Following the consultation, a response will be communicated to all parents to confirm the findings and set-out what happens next.  


Related documents

My Care

My Care North Tyneside is an information and advice website about care and support options for residents in North Tyneside. My Care offers information and advice on a range of care and support options for your child and for you as a carer. It will ensure you are informed and can make your own choices about the care and support provided to your child. It will also help you to identify your own support needs as a carer. You can browse the SIGN North Tyneside directory for services, groups and activities that may help your child and yourself, as their carer.

Should you need any help navigating the website, or need any further care with help and support, please feel free to contact us:

Telephone: (0191) 643 2777

Support for carers

North Tyneside Carers’ Centre is a local independent charity offering support to young and adult carers. They provide:

  • Information, advice and guidance
  • One-to-one support
  • Peer support groups
  • Support for carers in employment
  • Advocacy support
  • Mental health
  • Counselling services
  • Training sessions for carers

Telephone: (0191) 643 2298


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