Make a rent payment
Due to a serious technical issue that occurred over the Christmas period, the system that allows you to check your Rent Account balance online is currently unavailable. Our ICT department is working to replace this system as soon as possible.
You can still Pay your rent online here. If you need to check for how much you owe, you can call our 24 hour payment line on 0345 2000107. You will need your 9-digit payment reference number.
Other payment methods:
How your rent is calculated
Rent is charged on all properties. It covers the cost of things like repairs, housing management and capital improvements. It is not dependent on the costs of services provided.
Rent charges for council properties are calculated using a method set out in the Government publication Guidance on Rents for Social Housing published in May 2014.
For existing tenants, the rent charges will be decreased by 1% at the beginning of April each year for the four years starting April 2016. This is in line with Government policy that was first announced by the Chancellor of the Exchequer as part of his Budget Statement in July 2015 and confirmed in the Spending Review as part of his Autumn Statement in November 2015.