Business rate relief

How to contact us about your Business Rates

By telephone:

contact the Business Rates Team on tel 0191 6432365

By email:

send an email to business.rates@northtyneside.gov.uk 

By letter to:

NNDR / Revenues, Quadrant, The Silverlink North, Cobalt Business Park, North Tyneside, NE27 0BY 

Small business rate relief

If you run a small business, you could get help to pay your bills with small business rate relief.

If you continue to meet the conditions for small business rate relief (which apply at the time, to the property and the ratepayer) you'll automatically continue to receive this in each new valuation period.

If there is a change in circumstance you need to notify us straight away.

You must tell us if:

  • your property falls vacant
  • you take occupation of an additional property that you did not occupy when you applied for relief
  • there is an increase in the rateable value of an occupied property in another area than the local authority which granted the relief

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Supporting small business relief

You will automatically qualify for supporting small business relief from 1 April 2023 onwards if both of the following conditions apply:

  • your business property's bill has gone up due to the 2023 revaluation
  • you have lost some or all of your small business rate relief

If you are eligible, your bill will increase by no more than £600 for the 2023/24 financial year and then by no more than a further £600 for the 2024/25 financial year.

2022/23 Retail, Hospitality and Leisure Relief Scheme

At the Budget on 27 October 2021, the Chancellor announced a new scheme which will provide eligible occupied retail, hospitality and leisure properties with a 50% relief for 2022/23, up to a cash cap limit of £110,000 per ratepayer.

Relief will be provided to eligible occupied retail, hospitality and leisure properties in 2022/23.

Businesses who have not been awarded this relief should contact the Council's business rates team at the email address business.rates@northtyneside.gov.uk if they believe that their property falls into the category of retail, hospitality or leisure and they have not exceeded the national cash cap limit.   

 

 

2023/24 & 2024/25 Retail, Hospitality and Leisure Relief Schemes

At the Budget on 17 November 2022, the Chancellor announced a scheme which will provide eligible occupied retail, hospitality and leisure properties with a 75% relief for 2023/24, up to a maximum cash cap limit of £110,000 per ratepayer.

Relief will be provided to eligible occupied retail, hospitality and leisure properties in 2023/24.

Businesses who have not been awarded this relief should contact the Council's business rates team at the email address business.rates@northtyneside.gov.uk if they believe that their property falls into the category of retail, hospitality or leisure and they have not exceeded the national cash cap limit. 

At the Autumn Statement on 22 November 2023, the Chancellor announced that the scheme would be extended into the 2024/25 financial year, again with 75% relief and up to a maximum cash cap limit of £110,000 per ratepayer.  

Charity and other organisations

Charities and registered Community Amateur Sports Clubs (CASCs) are entitled to 80% rate relief when the property is occupied by the charity or club and is wholly or mainly used for charitable or club purposes.

We have discretion to give further rate relief on the remaining bill and give relief to non-profit making organisations.

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Hardship rate relief

We consider applications for rate relief from ratepayers who would suffer hardship without it, but we must give consideration to the interests of our Council Tax payers.

Prior to making an official application for hardship rate relief, please contact the Council's Business Team on telephone 0777 9303805 in order to discuss your options. For general business rate enquiries however (as opposed to hardship rate relief) please use the contact details shown at the top of this page in order to reach the Business Rates Team

You could be eligible if:

  • your business is based in North Tyneside
  • you employ at least five staff
  • you have a rateable value of £15,000 or more
  • you can demonstrate current hardship
  • you can demonstrate medium to long-term viability
  • UK subsidy control obligations apply which includes a ceiling on the overall assistance from public bodies

We'll give preference to businesses operating in sectors of importance to the Borough's or the regional economy.

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Unoccupied properties

You don't have to pay Business Rates for the first three months that a property is empty. This is extended to six months in the case of certain industrial properties.

After this period, you must pay rates in full.

There are also exemptions from the empty property rate. If your property is empty and falls into one of the following categories, you will be exempt from paying business rates:

  • a property empty less than 3 months
  • a property with rateable value under £2,900
  • a qualifying industrial property empty less than 6 months
  • an ancient monument
  • a listed building
  • a property where occupation is prohibited by law
  • a property kept empty by action of Crown or public authority
  • a property where the owner is bankrupt
  • a property where the owner is a trustee under a deed of arrangement
  • a property where the owner is entitled to possession as a liquidator
  • a property whose owner is entitled to possession only in his capacity as the personal representative of a deceased person
  • a property whose owner is a company in administration
  • a property whose owner is a company which is subject to a winding up order

A ratepayer is liable for the full non-domestic rate whether a property is wholly occupied or only partly occupied. Where a property is partly occupied for a short time, we have the discretion in certain cases to award relief in respect of the unoccupied part (see below).

Partly occupied property

Where a property is partly occupied for a short time, we may be able to award a reduction in respect of the unoccupied part. Please see attached guidance document for further information.

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Improvement relief

If you make certain improvements to your property which are completed after 1 April 2024, you may get relief from higher business rates bills. The relief will be applied to your bills for up to 12 months from the date that the improvement works were completed.

You do not need to apply for improvement relief or do anything differently. If you meet the necessary requirements, North Tyneside Council will apply the relief to your bills.

You can find out more about which improvements are eligible by going to the GOV.UK website and searching ‘business rates reliefs’.

If you have questions about a certificate of qualifying works, please contact the Valuation Office Agency (VOA) at the email address on your certificate. Please note, however, that the VOA cannot answer queries about the occupation condition or your business rates bill itself.

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