Safe and healthy homes
If your home is affecting your health our we can provide advice and guidance to help to resolve health-related housing issues and improve physical / mental health through referrals to relevant services and organisations.
We can provide information or advice on:
- heating issues, energy bills and fuel poverty
- damp and mould
- home safety - hazards and clutter
- outstanding repairs
- fire safety
We accept referrals from both professionals and residents.
To make a referral complete the online form in the Safe and healthy homes section.
You can also contact us at:
Safe and Healthy Homes
Telephone: (0191) 643 7585
Email: healthyhomes@northtyneside.gov.uk
Disabled facilities grants
Our policy for Disabled Facilities Grants is available to download from the link below.
Disabled Facilities Grants are:
- Mandatory grants for essential works to meet needs of disabled persons to help them to live safely in their homes. Adaptations need to be reasonable and practicable, depending on the age and condition of the property.
- Grants are available to owner occupiers and private tenants who have been referred to the Council following assessment of their medical needs by an occupational therapist or other appropriately qualified professional.
- Council tenants can also apply for adaptations to their property although this is funded differently through the Housing Revenue Account.
- There is a maximum grant mandatory grant of £30,000 and the Authority also provides discretionary grants under this policy in line with legislation called the Regulatory Reform Order
- The Authority will carry out a means test unless you receive certain passporting benefit and you may be expected to contribute towards the cost of the works.
- The policy outlines how to apply for help, what sort of adaptations are available and who is eligible.
Related documents
Contact us
For help with Disabled Facilities Grants, assessments and adaptations contact:
The Children and Adult Contact Centre (Gateway Team)
Telephone: (0191) 6432777 or e-mail childrenandadultscontactcentre@northtyneside.gov.uk