Engagement Hub

As a listening Council, we have taken on board comments received from residents about the need to provide opportunities to residents to have their say about our services easily, efficiently and using a range of media. In response, we are currently developing this new engagement hub on the council website, where we are posting all of our engagement opportunities, those that have been conducted in the past couple of years, current open consultations and also those we have planned for the year ahead. We are now looking for resident’s views on the model we have developed so far.

Licensing – Revised Statement of Licensing (Sexual Entertainment) Policy

The existing Statement of Licensing (Sexual Entertainment) Policy was due for review, so the Regulation and Review Committee agreed an eight week consultation exercise. This included MP’s, MEP’s, Police, Fire Authority, trade representatives and existing licence holders. Consultation also took place with members of the public via a draft policy being made available on the Council’s website, libraries and Customer Contact Centres and via Pub Watch. The report shared at the meeting of Cabinet on 13 February 2017 is set out below.

Taxi Licensing – Revised Hackney Carriage and Private Hire Policy

The existing Hackney Carriage and Private Hire Policy was due for review, so the Regulation and Review Committee agreed an engagement exercise to seek the views of existing providers, customers and members of the public. The new draft policy, together with a survey, was circulated on the council website asking for people to share their views. The member working group was held after the consultation finished to discuss feedback and agreed proposed amendments to the new policy. The policy was approved and implemented by Regulation and Review Committee and came into force from April 2017.

Taxi Licensing - Unmet Demand Policy

The Council is required by legislation to conduct an unmet demand survey where they have a limit on the number of Hackney Carriage Licences available. In this case the council must conduct a survey every 3 years to establish whether there is a significant unmet demand.The engagement was conducted by Capita on behalf of North Tyneside Council and consisted of monitoring cameras at rank locations, making observations and speaking to members of the public regarding the use of Hackney Carriage Vehicles.

Taxi Licensing – Child Sexual Exploitation Awareness Training

Engagement took place relating to a change in policy which originally required all new taxi drivers to complete this training within 3 months of being licensed and confirm whether any refresher training was required once a person was licensed. The change was to ask for drivers to undertake training prior to be licensed and that online training was now the most suitable form of training. The engagement was via the Taxi Forum and was also published on the Council website.

Central Lower Promenade Project

Residents were invited to exhibition events over 2 days to view proposals to reconstruct Central Lower Promenade. Plans and other information were displayed at Whitley Bay Customer First Centre and officers from the project team were on hand to answer any queries. Residents were encouraged to leave feedback by completing questionnaires. The feedback received was used to inform a consultation report - see below. The authority would like to thank everyone who shared their views as part of this engagement exercise.

Public Spaces Protection Orders

North Tyneside Council developed proposals to introduce Public Spaces Protection Orders (PSPOs) in the borough. PSPOs are designed to tackle activities that have had, or are likely to have, a detrimental effect on the quality of life of local communities. The power to make PSPOs has been brought about by new Anti-Social Behaviour legislation. Our proposals related to dog control and the consumption of alcohol in public spaces in the borough that we knew were areas of key concern for our residents.

Forest Hall Regeneration Proposals

We are sharing improvement proposals that have been developed in response to feedback from ward members who highlighted certain issues within the area – the need for more parking, traffic calming measures, upgrading of the paving materials, replacement street furniture to create a pleasant area for visitors. Concept design proposals are available to view at the consultation events. We would like to get feedback on the overall scheme - what people like about the scheme, what they don’t like, is there anything they would like to see included or changed.

Pharmaceutical Needs Assessment

One of the statutory functions of the Local Authority Health and Wellbeing Board (HWB) is to publish a Pharmaceutical Needs Assessment (PNA) every 3 years. The first HWB-led PNA was published in April 2015. This is a 3 year assessment of the primary care pharmaceutical needs (pharmacies / dispensing doctors) in the Authority area.