Our garden waste collection service is changing.
If you currently use a brown bin for your garden waste, we want to make you aware of the changes we are making to this service.
Like most councils, our costs are going up and government funding to deliver services is reducing.
Reluctantly, we have taken the decision to introduce an annual charge for the garden waste service.
The charge will be £30 for collections, between March and November 2025, which works out at around £1.67 for each collection.
What happens next?
If you have already signed up, your calendar and sticker will be delivered between the 1 and 22 March.
To sign up you need your unique reference number
This number is on the letter sent out to you in November, if you are on one of the rounds
If you cannot find this letter you can email contact.us@northtyneside.gov.uk with your full address and postcode
You will get a response with your reference number within 2 working days and you can use the link below to pay online
You can sign up and pay:
or by phone, Monday to Friday between 7:30am and 8pm, Tel. 0345 2000 103.
If you do not want to use the garden waste service in 2025, you do not need to do anything.
Please keep your garden waste bin at the property in case you decide to subscribe later. We will not automatically remove your bin if you do not sign up.
Other options
You’ll need to find other ways to manage your garden waste. You can:
- take your garden waste to the Household Waste Recycling Centre ‘tip’ for free,
- compost at home, with the option of purchasing a subsidised composter,
- share a garden waste subscription with a friend or neighbour: or
- use our special collection service where you can get up to six bags of garden waste removed for £10.
After you subscribe
You will receive your bin sticker and new calendar between the 1 and 22 March 2025
You can cancel your subscription within 14 days of making a payment. After this period, cancellations and refunds are not permitted.